Microsoft Dynamics CRM

Microsoft Dynamics CRMNo matter what size your company is, success depends on whether you can gain a deeper understanding of your customers and your markets and then pursue the opportunities that emerge at every stage of the customer life cycle.

With Microsoft Dynamics CRM 3.0, you can spend less time searching and organizing, and more time helping your customers.

It has robust features that enable you to more effectively manage your customer interactions, drive and measure your marketing programs, and track and respond to sales leads, all in one centralized location, and without leaving Microsoft Outlook. And with out-of-the-box reporting, you can gain insights into your business, such as sales trends and more accurate revenue forecasting.


Works the Way
You Do
Works the Way
Your Business Does
Works the Way
Technology Should

Microsoft CRM integrates directly into Outlook and other Microsoft Office applications, enabling you to work within the familiar, comfortable Outlook environment. The result: everyone in your company will quickly be able to begin using the tools it offers for managing sales, service, and marketing processes.

Because it was designed to partner with Outlook, Microsoft CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and an incredibly rapid return on investment.

Every company has its own processes, its own culture, and its own way of reaching out to customers. Microsoft CRM is a flexible solution that can be easily customized to your company’s needs today, while providing a platform that will grow as your business expands.

You or your information technology partner can quickly modify application forms, data fields, and relationships and add new activities and objects without writing a single line of code. This makes it easy to tailor Microsoft CRM to suit your needs and fit your business like a glove.

Microsoft CRM works the way your IT staff wants it to because it’s based on proven, industry-standard Microsoft technology that’s easy to learn and work with. You’ll enjoy a rapid, low-cost deployment; low support costs; and easy scalability as your business grows.

Microsoft CRM takes advantage of Windows Server 2003 and Microsoft SQL Server to provide greater reliability and performance, improved management, and better security, while delivering capabilities that will let you focus on building better relationships with your customers rather than worrying about running your CRM solution.

Microsoft Dynamics CRM offers flexibility, versatility and superior functionality to suit role-based users, in or out of the office.

AlexaCRM™ provides the experience, qualifications and expertise to offer you specialist services in:

  • Microsoft Dynamics CRM Installation & Configuration
  • Microsoft Dynamics CRM Customisation & Development
  • Microsoft Dynamics CRM Certification Training

Contact us to see how your business can benefit from Microsoft Dynamics™ CRM.